Call us toll free: 1-800-8-WICKER or (914)632-0807                                

       Wicker Paradise About Us:                                  

We Specialize and Discount the most famous names in indoor and outdoor wicker & rattan furniture for today's natural lifestyles.               

With 24 years of nationwide shipping, we offer the finest quality in wicker and rattan furniture at the lowest prices delivered to your door!           
 

                                                      

                                                       Wicker Paradise
                                         604 Main Street, New Rochelle, N.Y. 10801
                                              Phone us toll-free at 1-800-8 WICKER 

                        Store Hours: March - July       Monday-Saturday  10 am- 6 pm / Sunday 12 pm - 5pm                

                                             August- February    Monday-Saturday 10  am - 6 pm  

                                                                                Click here for directions on how to get to our store

                      

Click here to send us an email          

      Refund Policy, Shipments and Freight Damages

 Refund Policy- We guarantee the quality of all the furniture we sell. If you are not satisfied with any item call us at 1-800-8WICKER and we will rectify the problem to your satisfaction, if and only after we have tried to rectify the problem and it does not meet your expectations we will refund your money in full less shipping charges to your home (If freight is included in the price of an item, that freight charge will be deducted from your refund). However we will not refund your money if an item does not fit, or you overbought for your area. Please be sure to measure so as to avoid any problems. There are no refunds for any reason on cushions they are made specially for you and cannot be returned. We will not allow any refunds after you have an item for 10 days or more. Cancellations of orders after the fabric has been cut are subject to a 30% re-stocking fee. It is your responsibility to either keep the boxes the furniture arrived in or to provide the boxes if you wish to return an item (s).
 

Shipments- Please note that all deliveries are curbside; the furniture will be brought to your home, but are not taken out of the boxes. If you need in-home delivery service call us at 1-800-8-WICKER to discuss.

 

Damages-We use the utmost care in shipping your furniture, but occasionally items do get damaged. We will replace at no cost to you the damaged item. When receiving your shipment if a box is badly dented ask the delivery person to wait while you examine the contents of the box, if the item is damaged beyond minor touch up, refuse the item and we will replace it at no cost to you.

When in doubt call us at 1-800-8-WICKER and we will advise you on what to do with any problems you might have. We have earned a top service rating with Yahoo and we are committed to your satisfaction. When you sign for the furniture be aware that you are signing received in good condition except as noted. We can not look for the trucker to make good for an item a day or two later. You must call within 24 hours of receipt of any delivery to report any damage, your failure to do so negates any claim you might have.

 

Click here to go back to Wicker Paradise Main Page